Privacy policy

Privacy Policy

Effective Date: 2026

At Swadyum, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

 

 

1. Information We Collect

When you interact with our website, we may collect the following types of information:

a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party payment gateways)

  • Order history

b) Non-Personal Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and browsing behavior

  • Referring website

c) Transaction Information

  • Products purchased

  • Order value

  • Payment method

  • Delivery details

We collect this information when you:

  • Place an order

  • Create an account

  • Subscribe to newsletters

  • Contact customer support

  • Browse our website

 

 

2. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Providing customer support

  • Sending order confirmations and updates

  • Improving website functionality and user experience

  • Preventing fraud and unauthorized transactions

  • Sending promotional emails or offers (only if you opt in)

  • Complying with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

 

 

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep items in your cart

  • Analyze website traffic

  • Improve website performance

  • Provide relevant advertisements

You can disable cookies through your browser settings. However, doing so may limit certain website functionalities.

 

 

4. Third-Party Services

We may use trusted third-party services to operate our business efficiently, including:

  • Payment gateways

  • Shipping and logistics partners

  • Analytics providers (such as Google Analytics)

  • Marketing and email service providers

  • E-commerce platform providers

These third parties only receive information necessary to perform their services and are obligated to maintain confidentiality and security.

Please note that third-party services may have their own privacy policies, and we recommend reviewing them.

 

 

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from:

  • Unauthorized access

  • Alteration

  • Disclosure

  • Misuse

All payment transactions are processed through secure and encrypted gateways. While we strive to protect your data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.

 

 

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill your orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Once no longer required, your data is securely deleted or anonymized.

 

 

7. Customer Rights

Under applicable Indian laws, including the Information Technology Act, 2000 and related rules, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data (subject to legal requirements)

  • Withdraw consent for marketing communications

  • Raise concerns regarding misuse of your data

To exercise these rights, contact us using the details below.

 

 

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will take appropriate steps to delete it.

 

 

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or operational updates. Any changes will be posted on this page with a revised effective date.

 

 

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Business Name: Swadyum
Email: Swadyum@gmail.com
Registered Address: Arrah bhojpur, Bihar