Terms of service

Terms of Service

Effective Date: Jan 2026

Welcome to Swadyum . These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website.

 

 

1. Account Terms

To access certain features of our website, you may be required to create an account.

By creating an account, you agree that:

  • You will provide accurate, complete, and current information.

  • You are at least 18 years of age or using the website under parental supervision.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

 

 

2. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) unless otherwise specified.

  • Prices are subject to change without prior notice.

  • We reserve the right to modify or discontinue products at any time.

  • Applicable taxes and shipping charges may be added at checkout.

  • Payments must be made through approved payment methods available on the website.

  • Payment information is processed securely through third-party payment gateways.

We are not responsible for payment failures caused by banking institutions or third-party payment processors.

 

 

3. Product Descriptions

We strive to ensure that product descriptions, images, and pricing are accurate and up to date.

However:

  • Minor variations in color, texture, or packaging may occur.

  • We do not warrant that product descriptions or other content are error-free.

  • In the event of an error, we reserve the right to correct it and cancel affected orders.

All products are subject to availability.

 

 

4. Order Acceptance and Cancellation

Placing an order does not constitute automatic acceptance.

We reserve the right to:

  • Refuse or cancel any order at our discretion.

  • Limit quantities purchased per person or per order.

  • Cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity.

If we cancel an order after payment has been processed, a refund will be issued through the original payment method within 3-4 business days.

 

 

5. Shipping and Delivery

We aim to process and dispatch orders within the timelines mentioned on our website.

  • Delivery timelines are estimates and may vary based on location and logistics factors.

  • Delays caused by courier partners, natural events, or unforeseen circumstances are beyond our control.

  • Risk of loss and title for products pass to you upon delivery.

Please ensure accurate shipping details at the time of placing your order. We are not responsible for delivery failures due to incorrect information provided by the customer.

 

 

6. Returns and Refunds

Our return and refund policy is governed by the policy published on our website.

  • Return eligibility conditions will be specified in the Return Policy.

  • Refunds, if approved, will be processed within 2 business days.

  • Certain items may not be eligible for return due to hygiene or safety reasons.

We reserve the right to refuse returns that do not meet our policy conditions.

 

 

7. Prohibited Uses

You agree not to use our website:

  • For unlawful purposes.

  • To violate any applicable Indian laws or regulations.

  • To transmit viruses or malicious code.

  • To infringe upon intellectual property rights.

  • To engage in fraudulent activities.

  • To harass, abuse, or harm others.

Violation of these terms may result in termination of access and possible legal action.

 

 

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of Swadyum  and protected under applicable intellectual property laws.

Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

 

 

9. Limitation of Liability

To the maximum extent permitted by law:

  • Swadyum shall not be liable for indirect, incidental, special, or consequential damages.

  • Our total liability for any claim arising out of your use of the website or products shall not exceed the amount paid by you for the product in question.

  • We do not guarantee uninterrupted or error-free website access.

Use of our website and products is at your own risk.

 

 

10. Indemnification

You agree to indemnify and hold harmless Swadyum , its directors, employees, and affiliates from any claims, damages, losses, or legal expenses arising out of your violation of these Terms or misuse of the website.

 

 

11. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

 

 

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website following changes constitutes acceptance of the revised Terms.

 

 

13. Contact Information

If you have questions regarding these Terms of Service, please contact:

Business Name: Swadyum
Email: Swadyum@gmail.com